Privacy Policy

Last updated: June 2026

1. Introduction

Welcome to Sivilus. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our store.

2. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, when you make a purchase, we collect personal information such as your name, billing and shipping address, payment information, email address, and phone number.

3. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send you order confirmations and shipping updates
Communicate with you about your orders or enquiries
Improve and optimise our store
Comply with legal obligations

4. Sharing Your Information

We share your personal information with third parties only to help us provide our services. For example, we use Shopify to power our online store and PayPal to process payments. We may also share information with our shipping and fulfilment partners to deliver your orders. We do not sell your personal information to third parties.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us via our Contact page.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

7. Cookies

We use cookies to help us remember your preferences, understand how you use our site, and improve your experience. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating the date at the top of this page.