Free Worldwide Shipping on Every Order
At Sivilus, we believe great wellness products should reach everyone — no matter where in the world you are. That's why we offer free shipping on all orders, worldwide, with no minimum spend.
Delivery Times
Once your order is placed and confirmed, here's what to expect:
| Region | Estimated Delivery Time |
|---|---|
| Europe | 7–14 business days |
| United States & Canada | 10–18 business days |
| Rest of World | 12–20 business days |
Delivery times are estimates and may vary due to customs processing, local postal services, or high-demand periods.
Order Processing
All orders are processed within 1–3 business days of payment confirmation. You'll receive an email confirmation as soon as your order is on its way.
Customs & Import Duties
Most orders arrive without any additional charges. However, depending on your country's regulations, customs duties or import taxes may occasionally apply. These charges, if any, are the responsibility of the customer. We recommend checking your local customs policies if you have concerns.
Something Wrong with Your Order?
If your order hasn't arrived within the estimated timeframe, or if there's an issue with your delivery, please don't hesitate to reach out. We're here to help and will do everything we can to make it right.
Contact us here and we'll get back to you within 24 hours.