Terms of Service

Last updated: June 2026

1. Overview

By visiting our store and purchasing from Sivilus, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

2. Products & Pricing

We reserve the right to modify or discontinue products at any time. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, price change, or discontinuation of products.

3. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion. Payment must be made in full at the time of purchase. We accept PayPal and major credit and debit cards.

4. Shipping & Delivery

We offer free worldwide shipping on all orders. Estimated delivery times are provided as a guide only and are not guaranteed. Sivilus is not responsible for delays caused by customs, postal services, or other factors outside our control. Please refer to our Shipping Information page for full details.

5. Returns & Refunds

We offer a 30-day return policy. If you are not satisfied with your purchase, please contact us within 30 days of receiving your order. Items must be unused and in their original condition. Refunds will be issued to the original payment method within 5–7 business days of receiving the returned item. We cover return shipping costs for damaged or defective items.

6. Product Use

Our wellness and massage devices are intended for personal, non-medical use. They are not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical condition, please consult a healthcare professional before use. Sivilus is not liable for any injury or harm resulting from misuse of our products.

7. Intellectual Property

All content on this website, including text, images, and logos, is the property of Sivilus and may not be reproduced without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Sivilus shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

9. Governing Law

These Terms of Service are governed by applicable law. Any disputes shall be resolved in accordance with the laws of the jurisdiction in which Sivilus operates.